Playbooks
Step-by-step guides for running the business.
Six opinionated sequences on delegation, cadence, hiring, automation, documentation and stepping back. Each one is short, specific and meant to be run this month.
Run this when: You keep taking work back because it comes back wrong.
- Do it while narratingRun the task with the person watching and explain the judgement calls out loud. They write the first draft of the SOP, not you.
- They do it, you review everythingThey own the doing; you review every output and give feedback against the written standard, not your taste.
- They do it, you review samplesDrop to spot-checking one in three. Any correction updates the SOP so the fix is permanent.
- They own the outcomeHand over the metric, not the task list. You review the number in the weekly cadence and nothing else.
Common pitfall: Skipping straight to step four and calling the resulting mess a hiring problem.
Want help running one of these?
We run these playbooks inside client businesses every week. Book a call and we will pick the one that would free up the most of your time first.